Why Your Clients Aren't Leaving Reviews (Even When They Love You)

A client walks into your treatment room with neck pain, tension headaches, and shoulders that feel like concrete.

You give them your best treatment and, by the end of the session, they sit up and say...

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Is Your Massage Therapy Practice a Business...Or Just an Expensive Hobby?

Article for Massage Warehouse

When I started my massage therapy business, treating it like a hobby wasn’t an option. I’d been made redundant. I had no income, no partner to fall back on, and no finan...

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Why Listening to Your Client’s Story Matters

As massage therapists, we know our work is about far more than muscles, joints, and fascia.

It’s about people—and people come with stories.

Often, our clients haven’t had the opportunity to truly be...

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Making Tax Digital: What You Need to Know & How to Get Prepared

Article for Massage Warehouse

If you’ve been avoiding anything to do with tax or numbers — you're not the only one. For many massage therapists, the business admin side of things can feel confusing, ...

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Do You Warm Up Before Work?

We often encourage our clients to warm up before activity to prevent injury. But how often do we offer ourselves the same advice?

As massage therapists, our bodies are our tools. Yet many of us go st...

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Under Pressure – Are You Getting It Right?

It’s a question every massage therapist wrestles with at some point:
“Am I using the right amount of pressure?”

Pressure is one of the most subjective elements of massage therapy. What feels perfect ...

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What If It’s the Client Who’s Anxious?

We’ve all been there—hovering after a session, wondering if the client enjoyed their treatment. Did they relax? Did the pressure feel right? Will they come back?

But while we’re quietly assessing our...

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5 Bookkeeping Mistakes Massage Therapists Make (And How To Avoid Them)

My Massage Warehouse blog post

Bookkeeping isn’t why most of us became massage therapists. But whether you love it, or dread it, staying on top of your massage therapy business finances is essential ...

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In Defence of the Term 'Muscle Knot'

What do you think when you hear the term muscle knot? Do you get annoyed with the phrase because it isn’t anatomically correct? Or is it your go-to way of describing tender spots in your clients’ musc...

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What Does Fully Booked Mean to You?

“Are you fully booked?”

It’s a question that comes up a lot—and it can carry a surprising amount of weight. On the surface, it sounds like a simple measure of success. But dig a little deeper, and yo...

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Was That the Longest Hour Ever?

Have you ever had a treatment session that seemed to go on… forever?

The other day, I was giving what should have been a straightforward one-hour massage. Nothing unusual on paper. In fact, I often s...

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How to Create a Sensory-Friendly Treatment Space For Neurodivergent Clients

Here's an article I wrote for Massage Warehouse: 

As more people recognise and talk about neurodiversity, massage therapists are meeting more clients with sensory differences. Some clients might have...

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